FAQ
Questions, answered
Everything you need to know before you start taking orders on WhatsApp.
Do my customers need to download anything?+
No. They order entirely within WhatsApp - the app already on their phone.
Is Growors only for restaurants?+
No. Growors works for any business that takes orders or bookings - restaurants, grocery, pharmacies, retail, services and more.
Do I need technical skills to set up?+
No. Catalogue setup is done through a simple dashboard, and our team supports your onboarding hands-on.
How do I receive payments?+
Directly. Payments are settled to your account via Stripe, never held by a platform.
How does delivery work - can I use my own drivers?+
However you want. Offer collection or use your own drivers for last-mile delivery, all managed from your dashboard with live WhatsApp tracking. Delivery is charged at your own rates, with no commission from Growors.
What does Growors cost?+
Starter is free to set up; Growth has a one-time £500 setup cost. Both plans are a flat £1 per completed order - no commission percentages, no hidden fees. Early access businesses lock in founding-partner rates.
Can I update my catalogue myself?+
Yes. Prices, items, availability and offers can all be changed in real time from the dashboard.
Can I cancel anytime?+
Yes. There's no lock-in - you can cancel whenever you like.
Ready to take orders on WhatsApp?
Get started with priority onboarding and hands-on setup support.